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- 0 May 2022
08/05/2022
CONTINGENCY - JUL, Perú. OPERATIONAL SECURITY06/05/2022
CONTINGENCY - MTR, Colombia. Public order problems05/05/2022
Train & Bus Service - Content has been updated about Germany Train Service05/05/2022
PASSENGER PROTECTION - Temporary suspension of the São Paulo (GRU) ⇄ Bauru (JTC) in Brazil
- No content available
- 0 April 2022
29/04/2022
CONTINGENCY - JUL, Perú. Jul airport closure29/04/2022
TICKET CHANGES - Single penalty calculations criteria for all markets28/04/2022
ROUTES - Suspension of Routes IGU ⇄ LIM27/04/2022
CODESHARE - LATAM plates issuance of itineraries on connections with other airlines27/04/2022
CONTINGENCY - Protests in Punta Arenas (PUQ), Antofagasta (ANF), Chile. Trucker strike21/04/2022
PASSENGER PROTECTION - Modification to the Airport Change Policy14/04/2022
PASSENGER PROTECTION - Suspension domestics routes in Brazil14/04/2022
CONTINGENCY - Protests in Ruta doméstica/Internacional Perú . Paro of Air Controllers from Peru12/04/2022
RESERVATIONS - Confirmation of contacts of passengers traveling to/from New Zealand and Australia (AKL/SYD)11/04/2022
CONTINGENCY - Lima (LIM), Perú. Congestion System Migration Lima, Peru08/04/2022
REFUNDS - Purchase Withdrawal Policy in Peru and Ecuador07/04/2022
SPECIAL SERVICES - Update temporary Restriction of Dogs Entering the U.S. from Countries Considered at High Risk for Rabies06/04/2022
PASSENGER PROTECTION - Route cancellation GRU(⇄) BOS01/04/2022
New Irregularity
- No content available
- 0 March 2022
31/03/2022
PASSENGER PROTECTION - Cancellation of the operation to/from Easter Island (IPC)30/03/2022
30/03/22 CONTINGENCY - Protests in Jauja (JAU), Perú. Lock Access Airport Jau25/03/2022
SPECIAL SERVICES - Suspension of AVIH service on SCL ⇄ GYE, LIM ⇄ GYE and LIM ⇄ UIO routes.18/03/2022
SPECIAL PASSENGERS - Animals in Hold (AVIH), new acceptance criteria14/03/2022
CONTINGENCY - Protests in Frankfurt (FRA), Alemania. Personal Strike Security Apt FRA10/03/2022
SERVICE - The Advance Health Documentation Review Service has been created. (Ready to Fly)04/03/2022
INDIVIDUAL RESERVATION - Types of Passengers03/03/2022
PASSENGER PROTECTION - Reduction of frequency for the LIMA - ORLANDO route
- No content available
- 0 February 2022
24/02/2022
Train & Bus Service-The train provider has been updated17/02/2022
Route Suspension for the Second Quarter 202217/02/2022
GROUPS - USE CLAIM14/02/2022
PASSENGER PROTECTION - Involuntary Changes to Revenue Tickets with OAL Itineraries11/02/2022
SPECIAL PASSENGERS - Emotional Support Animals (ESAN) - Cats now accepted on Colombia routes11/02/2022
CONTINGENCY - Protests in Iquique (IQQ), Chile. Strike Iquique08/02/2022
PASSENGER PROTECTION - Extension of flight cancellations to Sydney (SYD) and Auckland (AKL)08/02/2022
CONTINGENCY - [ JAE] ,PERU.03/02/2022
PASSENGER PROTECTION - Reservation management03/02/2022
CHECK IN - SSR DOCS - Document Secure Flight Considerations for flights to the U.S.
- No content available
- 0 January 2022
31/01/2022
CONTINGENCY - Protests in Iquique (IQQ), Chile. Strike Iquique25/01/2022
PASSENGER PROTECTION - Protection on BA flights17/01/2022
PASSENGER PROTECTION - Protection on Delta flights12/01/2022
Cancellation of Flights for Health Reasons11/01/2022
EXCEPTIONS - Due to operational needs on the international routes GRU-BCN/JFK/LIS/MEX
- No content available
- 0 December 2021
30/12/2021
PASSENGER PROTECTION - Change to a Nearby Airport in Uruguay30/12/2021
SPECIAL PASSENGERS - Passengers traveling with a service dog SVAN in Chile24/12/2021
CONTINGENCY - Protests in Lima (LIM), Perú. Risk Strike Air Controllers Corpac23/12/2021
SALES - Ticket Validity20/12/2021
CONTINGENCY - The availability of the routings GRUMADGRU and GRUJFKGRU has been re-established.16/12/2021
COMMERCIAL EXCEPTIONS - Non-consecutive coupon use for ticketed groups15/12/2021
CONTINGENCY - Travel restriction due to unforeseen requirements14/12/2021
14/12/21 CONTINGENCY - Cúcuta (CUC), Colombia. Contingency in CUC10/12/2021
CONTENGENCY - ERROR CANCELLATION FOR ROUTES GRUMADGRU and GRUJFKGRU09/12/2021
SPECIAL PASSENGERS - Animals in Hold (AVIH) and Pets in Cabin (PETC), new acceptance criteria07/12/2021
CHECK IN - Passengers in Chile’s MINSAL COVID-19 database06/12/2021
06/12/21 CONTINGENCY - Travel restriction due to unforeseen requirements03/12/2021
EXCEPTIONS - Improvements to the flexibilities applied to unused tickets02/12/2021
SPECIAL PASSENGERS - Medical certificate, time limit for issuing a Medical Certificate02/12/2021
PASSENGER PROTECTION - Flexibility for changing to a nearby airport
- No content available
- 0 November 2021
29/11/2021
28/11/21 CONTINGENCY - Operational disruption due to Sismo. in IQT,TPP,JAE,CJA,CIX,PIU18/11/2021
PASSENGER PROTECTION - Protection of Group Reservations Without Tickets Issued16/11/2021
CODESHARE - New routes added to the codeshare agreement between LATAM and Delta Air Lines16/11/2021
AVIH - Animals in Hold Carriage Suspension Extended on BR Domestic Routes08/11/2021
EXCEPTIONS - Flexibility Extension for Tickets with Unused Segments
- No content available
- 0 October 2021
- 0 September 2021
- 0 August 2021
26/08/2021
08/26/21 EXCEPTIONS - Extension of exceptions for passengers traveling to/from Argentina during September 202126/08/2021
EXCEPTIONS - Exceptions for passengers traveling to Spain from Argentina, Bolivia and Colombia are updated16/08/2021
PASSENGER PROTECTION - Suspension of the Sao Paulo (GRU) - Boston (BOS) route05/08/2021
CODESHARE - Extension of the Codeshare Agreement between LATAM and Aeromexico05/08/2021
Cancellation of Reservations without Protection
- No content available
- 0 July 2021
30/07/2021
EXCEPTIONS - Exceptions for passengers traveling to Spain from Argentina, Bolivia and Colombia29/07/2021
TICKET CHANGES - Simplification of the non-consecutive coupon use process (voluntary)28/07/2021
SPECIAL SERVICES - Changes to PETC and BSCT confirmation criteria28/07/2021
SALES - Ticketing Infants Associated to an ADT Passenger26/07/2021
PASSENGER PROTECTION - Flexibilities for passengers traveling to Chile22/07/2021
PASSENGER PROTECTION - Extension of flight cancellations on the BOG ⇄ GYE route12/07/2021
PASSENGER PROTECTION - International operation to/from Chile is cancelled until July 25, 202108/07/2021
FARES - Ticket issues resume penalties according to the brand purchased02/07/2021
MINORS - UMNR service is resumed for minors between 8 and 14 years old on international routes Peru01/07/2021
SPECIAL PASSENGERS - Maximum Number of SVAN per Passenger01/07/2021
MINORS- Changes to the Infant Policy01/07/2021
Refunds - Update to the refund process in Brazil
- No content available
- 0 June 2021
30/06/2021
ANCILLARIES - Actualization Changes to the seat designation on domestic flights in Brazil, Colombia and Peru24/06/2021
PASSENGER PROTECTION - International operation to/from Chile is cancelled until July 14, 202122/06/2021
ROUTES: New Routes in the BR Domestic Market19/06/2021
CONTINGENCY - Travel Solutions for passengers with affected flights18/06/2021
EXCEPTIONS - Passengers traveling to/from Argentina during July/August 202117/06/2021
ANCILLARIES: New carry-on baggage option for the Basic Brand17/06/2021
Local Policies BR - Non-Consecutive Use of Coupons (Voluntary No Show - R400)10/06/2021
Use of face shield in LATAM operation10/06/2021
PASSENGER PROTECTION - Protection Extension on the GRU ⇄ BOS Route04/06/2021
AGREEMENTS - End of the Codeshare Agreement between LATAM Airlines and Azul (AD)
- No content available
- 0 May 2021
26/05/2021
PASSENGER PROTECTION - Protection Extension on the GRU ⇄ CDG route.25/05/2021
EXCEPTIONS - Update commercial flexibility for passengers with non-affected flights (except Brazil)24/05/2021
New conditions for face mask wearing in Brazil18/05/2021
CONTINGENCY - Demonstrations in domestic Colombia
- No content available
05/05/2022
Train & Bus Service - Content has been updated about Germany Train Service
Description: |
Please be informed that content related to Train Service in Germany has been updated on LATAM Trade from provider W2 - Flexflight/Worldticket |
Scope: |
Passengers who have purchased the Train in Germany service, which consists of a round trip (RT) or one-way (OW) train trip from Frankfurt to any destination within Germany. |
Implementation data: |
Immediate |
Considerations: |
The main updates are:
Issuance:
Rail Segments are sold and issued exclusively in connection with an international flight.
Rail segments apply to both - outbound and inbound transportation on the indicated route.
Refund and change: Once the Rail Segment has been set to "Check-in", a refund and rebooking of the Rail Segment is no longer possible.
Issue of Children (CHD) and Infants (INF) Segments :
Children 2 to 11 years of age are eligible for a discounted child fare, provided that the Fare Basis in the code entered on the flight ticket shows a CHD discount according to IATA Ticketing
Passengers aged 0 or 1 year and 11 months (Infants) travel free of charge.
Check-in:
Passengers must check-in prior to departure using their first and last name and PNR or e-ticket to receive their train ticket. If several passengers booked on the same PNR use the same rail connection, these passengers (max. 5 people) can check in together and then receive a joint ticket. This means that larger groups need to check-in separately.
Endorsement:
Train tickets must not be endorsed or altered by LATAM. Otherwise, the documents will be invalidated.
All relevant information about this service for LATAM, is available at: www.db-partner.info/iataagents |
Exception: |
N/A |
Section: |