Thanksgiving Holiday Service Hours

Published on November 25, 2025

Dear Travel Partner,

Please note that our service hours for North and Central America will change due to the Thanksgiving holiday, on November 27 and 28, 2025.

Please check the schedule below:

Team	November 27th Thursday	November 28th Friday
Operational Support	Normal service, available 24/7
NDC by LATAM Support	Normal service, available 24/7
Sales Support	No service
Groups, Series & Charters	No service

If you need to speak with a LATAM representative, we recommend using our support chat on LATAM Trade. Our team will be glad to assist you.

Global Sales Support Team
LATAM Airlines

- 04/12/2025
  New fee for international connections in Lima (LIM)
- 01/12/2025
  New virtual assistant: your instant support in the chat
- No content available
- No content available
- 10/10/2025
  Small update to make your LATAM Trade access more secure
- No content available
- No content available
- 11/08/2025
  Chat update: make your support easier with extra information
- 01/08/2025
  More seats for your groups: Discover the Instant Purchase (IP) option!
- No content available
- 23/07/2025
  The journey begins long before takeoff 👩‍✈️
- 14/07/2025
  Easier Name Corrections! Check out the automatic tool available on LATAM Trade
- No content available
- 27/06/2025
  Important: Emails sent on June 26 may not have been received
- 11/06/2025
  Starting June 18, all our flights will operate from Terminal 1 at MEX Airport
- No content available
- 30/05/2025
  Lima will have a new airport starting June 2025
- 27/05/2025
  LATAM Trade just got even better: check out the new features
- No content available
- 10/04/2025
  Make ticket refunds easier with our webinar
- No content available
- 31/03/2025
  New feature on LATAM Trade: check fares and regulations details in one place!
- 26/03/2025
  Citizens of Australia, Canada, and the United States: New e-Visa Requirements for Travel to Brazil Starting April 10, 2025
- No content available
- 08/02/2025
  Refund Requests After Flight Departure
- No content available
- No content available
- 18/12/2024
  Amadeus and LATAM Airlines renew distribution agreement with NDC-sourced content
- No content available
- No content available
- 17/10/2024
  New Feature on the NDC by LATAM Portal: voluntary reissue with change of origin and destination!
- No content available
- 24/09/2024
  Uncancelled Segments Irregularity: extension of soft launch period
- No content available
- 05/08/2024
  Irregularity fee for uncancelled reservation segments
- No content available
- No content available
- 25/06/2024
  REMINDER: irregularity fee for uncancelled reservation segments
- 04/06/2024
  Important Update on B2B Customer Service for Clients in the United States
- No content available
- No content available
- 09/04/2024
  Updated Sales Terms & Conditions for Travel Agencies
- 04/04/2024
  NDC by LATAM: Newsletter April 2024
- No content available
- No content available
- No content available
- 08/01/2024
  Starting April 10th, eVisas are mandatory for USA, Australia, and Canada passport holders visiting Brazil
- No content available
- 20/12/2023
  Issuance through LA stock (045) in Portugal & South Africa
- 07/12/2023
  Guidelines for Distribution Cost Recovery Surcharge Refunds
- No content available
- 17/11/2023
  GDS Reservations: Cleaning of Queues
- No content available
- 09/10/2023
  NDC by LATAM and Sabre: Soon a new way to connect!
- No content available
- No content available
- 04/08/2023
  Involuntary Flight Change or Cancellation: how to proceed?
- No content available
- 26/07/2023
  Issuance through XL stock
- No content available
- 06/06/2023
  Newsletter NDC by LATAM | June 06
- No content available
- No content available
- 26/04/2023
  GSS - More customization and efficiency in Global Sales Support
- 01/04/2023
  New PIA Irregularity Fees
- No content available
- 20/03/2023
  GSS - 24/7 At Your Service
- 07/03/2023
  GROUPS - Choosing the Brand
- No content available
- 08/02/2023
  BAGGAGE - Voluntary change of tickets issued before January 23, 2023
- No content available
- No content available
- No content available
- No content available
- No content available
- No content available
- No content available
- No content available
- 15/06/2022
  REFUNDS - Points to consider about Refunds
- No content available
- No content available
- 07/04/2021
  SALES - Reduced operation between Lima (LIM)- Buenos Aires (EZE) during the month of April
- No content available
- 11/03/2021
  GROUPS - Updated exceptions for unused Group reservations
- No content available
- No content available
- No content available
- No content available
- No content available
- 09/10/2020
  ROUTES - Changes Calama Airport operation (CJC)
- 09/10/2020
  ROUTES - Changes in the operation of Maringá Airport (MGF)
- No content available
- 23/09/2020
  SPECIAL PASSENGERS - Medical Specialty in cases of Pregnant Passengers
- No content available
- No content available
- 14/07/2020
  Changes of domestic and international operation in Argentina
- 02/07/2020
  UPDATE - Exceptions for Group requests due to Coronavirus situation
- No content available
- 25/06/2020
  AIRPORT - Exceptions to the mandatory use of protective masks on board LATAM flights
- No content available
- No content available
- No content available
- No content available
- No content available
- 27/01/2020
  Wrong cancellations in domestic and regional route flights in Peru
- No content available
- 05/12/2019
  RESERVATIONS - Creating reservations with the same name as the travel document
- No content available
- No content available
- No content available
- No content available
- No content available
- No content available
- 29/06/2018
  REFUNDS - Points to consider about Refunds
- No content available
- No content available
- 26/04/2018
  New markets added to the Non-consecutive Coupon Use exception and changes to PNR treatment
- No content available
- No content available
- No content available
- No content available