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- 0 January 2021
21/01/2021
Refunds - Update to the refund process in Brazil21/01/2021
NAME CORRECTION - Modifications to requests for correction due to omission of name or surname14/01/2021
ANIMALS IN HOLD - Suspension of AVIH transportation on flights between Peru and Ecuador13/01/2021
FARES - LATAM extends fare flexibility07/01/2021
PASSENGER PROTECTION - Alternative protection for passengers flying with Interjet (4O)07/01/2021
SPECIAL PASSENGERS - New definitions for Service and Emotional Support Animals on routes to/from/via the United States07/01/2021
SPECIAL SERVICES - Pets now allowed in the cabin of B787 and B767 aircraft04/01/2021
TICKET CHANGES - International Tickets on Stock 469 (4M)
- No content available
- 0 December 2020
24/12/2020
PASSENGER PROTECTION - Moving to a Near Airport24/12/2020
PASSENGER PROTECTION - Route closure for Sydney (SYD) and Auckland (AKL) airports22/12/2020
CODESHARE - Passenger endorsement between LATAM and AZUL03/12/2020
GROUPS - New Time Limits (TL) for Groups03/12/2020
SPECIAL SERVICES - Resuming of animal transport (AVIH) on domestic flights Brazil03/12/2020
PASSENGER PROTECTION - Flight protection to Orlando airport (MCO)
- No content available
- 0 November 2020
26/11/2020
AIRPORT - Change of Terminal at Mexico City Airport (MEX)19/11/2020
SPECIAL PASSENGERS - Medical Specialty in cases of pregnant passengers17/11/2020
ANIMALS IN HOLD - Suspension of AVIH transportation on flights between Santiago and Guayaquil16/11/2020
16/11/20 CONTINGENCY - Operational disruption due to hurricane Iota in San Andrés (ADZ), Colombia04/11/2020
CODESHARE - New bilateral codeshare agreement between LATAM and Aeroméxico
- No content available
- 0 October 2020
22/10/2020
SPECIAL SERVICES - New maximum weight permitted for PETC in Colombia22/10/2020
SPECIAL PASSENGERS - Acceptance of medical certificates / MEDIF issued online09/10/2020
ROUTES - Changes Calama Airport operation (CJC)09/10/2020
ROUTES - Changes in the operation of Maringá Airport (MGF)08/10/2020
BAGGAGE - Waveski now permitted as special baggage07/10/2020
Passenger Protection: Change in Passenger Protection Policy
- No content available
- 0 September 2020
30/09/2020
FARES - LATAM adds fare flexibility24/09/2020
CODESHARE - Update of the Codeshare agreement with Azul24/09/2020
SPECIAL PASSENGERS - Acceptance boarding assistance dogs (SVAN) to London (LHR)23/09/2020
SPECIAL PASSENGERS - Medical Specialty in cases of Pregnant Passengers11/09/2020
REMEMBER - Ticket validity extension due to covid-1911/09/2020
SERVICES - Protocols for resuming operation in Colombia10/09/2020
New checked baggage of 15 kg on domestic route Chile and Ecuador10/09/2020
New list of diseases that require the processing of Medical Certification
- No content available
- 0 August 2020
27/08/2020
EXCEPTIONS - Commercial flexibility for passengers with non-affected flights (except Brazil)27/08/2020
CONTINGENCY - Travel Solutions for passengers with affected flights12/08/2020
CODESHARE - New bilateral codeshare agreement between LATAM and Azul Airlines in Brazil
- No content available
- 0 July 2020
30/07/2020
PASSENGER PROTECTION - New options for Change to a Nearby Airport in Brazil21/07/2020
Commercial Exceptions due to travel restrictions in response to Coronavirus outbreak14/07/2020
Changes of domestic and international operation in Argentina09/07/2020
Important update from LATAM Airlines Brazil02/07/2020
UPDATE - Exceptions for Group requests due to Coronavirus situation
- No content available
- 0 June 2020
- 0 May 2020
- No content available
- 0 April 2020
- No content available
- 0 March 2020
30/03/2020
ROUTES - Operational changes in Osorno, Chile12/03/2020
AGREEMENTS - IET agreement between LATAM and Royal Air Maroc12/03/2020
ROUTE - Operational changes in Punta del Este (PDP)10/03/2020
CODESHARE - New codeshare service between LATAM and Malaysia Airlines06/03/2020
FARES - Flexible changes for international tickets purchased until March 22, 202004/03/2020
ROUTE - Changes in the operation between Madrid (MAD) and Frankfurt (FRA)
- No content available
- 0 February 2020
- 0 January 2020
12/03/2020
ROUTE - Operational changes in Punta del Este (PDP)
Due to scheduled runway repair work at Punta del Este (PDP) airport, LATAM operation to/from PDP will be suspended between March 13 and June 15, 2020.
Customers with sale tickets are being notified via LATAM’s centralized channels: email, SMS, LATAM App.
Flights Affected: |
All scheduled LA8130/LA8131 flights between GRU and PDP between March 13 and June 15, 2020. |
Protection proposed: |
Customers will be re-accommodated on alternative LATAM flights bound for Montevideo (MVD), Uruguay.
LATAM will not provide land transportation between PDP and MVD. |
Reservation handling: |
Protecting LATAM flights to/from MVD are being automatically and centrally added to all direct and indirect sale reservations. Tickets will be reissued as involuntary without penalty and/or fare differences.
If protection does not appear in their reservation, customers may be protected as indicated.
Customers with booked ancillaries may transfer these services to the new flights, subject to availability. |
When reissuing, in Ticket Endorsements box insert the note: |
INVOL LA8130/8131 CLND |
Customers with LATAM Travel land programs: |
Change or refund subject to operator’s policy. |
Important Note: |
If a customer is not satisfied with the alternative itinerary proposed, s/he may request a change or refund as per the terms defined in the protection polricy of the LATAM Trade. |