Special support hours: Christmas and New Year

Published on December 22, 2025

Dear Travel Partner,

Due to the Christmas and New Year holidays, support hours for North and Central America will be different on the dates listed below. Please review the schedule to plan your requests accordingly.

Christmas week

	24/12 Wednesday	25/12 Thursday	26/12 Friday
Operational Support	Regular support (24x7)
NDC by LATAM Support	Regular support (24x7)
Sales Support	Support available until 12:00 ET	No support	Regular service hours
Groups, Series & Charters	Support available until 12:00 ET	No support	Regular service hours

New Year week

	31/12 Wednesday	01/01 Thursday	02/01 Friday
Operational Support	Regular support (24x7)
NDC by LATAM Support	Regular support (24x7)
Sales Support	Support available until 12:00 ET	No support	Regular service hours
Groups, Series & Charters	Support available until 12:00 ET	No support	Regular service hours

If you need to speak with a LATAM representative, we recommend using our support chat on LATAM Trade. Our team will be glad to assist you.

Global Sales Support Team
LATAM Airlines

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