We inform our travel agents that the runway of the Palonegro International Airport (BGA) will go through maintenance on the following dates between May 12 and 14, 2018. For this reason, the following flights between Bucaramanga and Bogotá have been canceled:

For those cases where passengers with canceled flights do not accept the proposed protection alternative (another same-day LATAM flight) in the reservation, they may choose one of the following options FREE of penalty according:

1. Change of date/flight rerouting:

For LATAM tickets issued in any country EXCEPT Brazil: To fly in the window of -7/+15 days regarding the original flight date

• SUBJECT TO CABIN AVAILABILITY (no fare differences apply). Beyond -7/+15 days regarding the original flight date
• SUBJECT TO FARE DIFFERENCES and ticket availability.

For LATAM tickets issued in Brazil: To fly until the ticket validity

• SUBJECT TO CABIN (no fare differences apply)

2. Change of origin or destination:

• No penalty, subject fare differences and ticket validity.
• When making the change (in both cases), an OSI must be inserted in the reservation and in the Ticket Endorsements/Restrictions field: INVOL CHG DUE TO BGA APTO CLOSURE

3. Refund (involuntary):

No penalty, applies to all unused ticket coupons and unused ancillaries, even if the pricing regulations do not allow.At the time of processing the refund, insert as reason: INVOL CHG DUE TO BGA APTO CLOSURE

When the maintenance of the Bucaramanga Airport runway ends, the LATAM operations will be carried out again according to the original itinerary