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LATAM TRADE

News & Contingencies

24/03/2021

COMMERCIAL EXCEPTIONS - Passengers traveling on Peru domestic routes

 

Applicable to:

Contact Center and Tickets Offices Peru

Description:

Due to the internal restrictions established in Peru, the entire domestic

operation has been canceled in Peru on April 02 and 03. Passengers may

apply for the protections applicable under Travel Solutions for Passengers

with Affected Flights.

 

The domestic Peru operation for Friday, April 01 still remains

unaffected, although customers traveling on this date will be offered greater

flexibility, as detailed below:

Scope:

Passengers with tickets issued until March 24, 2021 for travel on Peru domestic flights on April 01, 2021.

Implementation date:

Immediate

Considerations:

Customers may change their ticket WITHOUT PENALTY, subject to

availability in the same cabin (without fare differences) and ticket validity.

 

When reissuing the ticket as involuntary, insert the following note in the ticket

RMK box: NSFLEX.

 

Changes to other destinations are allowed without penalty but subject to

applicable fare differences.

 

This exception comes in addition to the current publications regarding Covid

flexibilities.

Exception:

Should flights for April 01, 2021 be affected by cancellations/rescheduling,

customers affected may apply to the flexibilities available under: Travel

Solutions for Passengers with Affected Flights