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LATAM TRADE

News & Contingencies

01/11/2018

MINORS - Entering SSR TEEN element in minor reservations

In an effort to improve the travel experience of minors (between ages 12 and 17) traveling by themselves, during flight cancellations or rescheduling, effective immediately these passengers will be identified in the system with the code SSR TEEN on all LATAM flights. The procedure is already in place for LATAM Airlines Brazil.

The SSR TEEN must be entered at the time of ticket purchase or later if a minor between 12 and 17 years is traveling alone* without an optional UMNR service. 

In these cases the Travel Agent must contact their Support in order to them insert the SSR element in the PNR.

* Also applies to school or other groups that travel accompanied to a guide person, such as Study Tours.

This information will be updated in section Minors of LATAM Trade.