Policy
Chronologie
- 0 November 2024
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- 0 Oktober 2024
24/10/2024
ANCILLARY PRODUCT - Management of DOT Regulations for Seats and Bags on flights to/from the United States24/10/2024
PASSENGER PROTECTION - Management of DOT Regulations for passengers on affected flights traveling to/from the United States09/10/2024
SPECIAL PASSENGERS - New requirements for pregnant passengers and acceptance of ESAN on flights to and from Argentina04/10/2024
SALES - Incorporation of Brand Basic for regional flights leaving Brazil03/10/2024
BAGGAGE - Changes in the weight allowed in carry-on baggage and attribute name in Brazil (Portuguese)
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- 0 September 2024
- 0 August 2024
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- 0 Juli 2024
30/07/2024
ANIMALS - New entry requirements for animals en Routes to the United States18/07/2024
REFUND - Right of withdrawal in Ecuador for domestics and international tickets11/07/2024
SPECIAL PASSENGERS - Acceptance of New Portable Oxygen Concentrator POC11/07/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons in Argentina
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- 0 Juni 2024
27/06/2024
Change in rules on the Distribution Cost Recovery Surcharge (TRCD)27/06/2024
TICKET MODIFICATIONS - Non-consecutive use of coupons13/06/2024
INTERLINE AGREEMENTS AND CODESHARE - Restrictions for reservations with Voepass flights (2Z)06/06/2024
BAGGAGE - New requirements for transporting retained firearms in Chile06/06/2024
SPECIAL SERVICES - Change of the seat marking process at no cost
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- 0 Mai 2024
30/05/2024
TICKET MODIFICATIONS - Request for changes or refunds for medical reasons in Chile directly in LATAM30/05/2024
SPECIAL PASSENGERS - The Maximum Assistance Service (MAAS) is no longer available outside of Brazil23/05/2024
SERVICE ANIMALS - Changes to the Emotional Support Animal Acceptance Policy (ESAN)
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- 0 April 2024
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- 0 März 2024
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- 0 Februar 2024
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- 0 Januar 2024
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- 0 Dezember 2023
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- 0 November 2023
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