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LATAM TRADE

Neuigkeiten & Warnungen

30/05/2019

ROUTE - Changes to the operation between Belem (BEL) and Rio de Janeiro (GIG)

This is to inform that, due to commercial constraints, the operation between Belem (BEL) and Rio de Janeiro (GIG) has been suspended. Flights have been closed for sale and have been replaced by alternative flights operated by LATAM.

 

Customers with direct and indirect sale tickets are being notified since 18 May 2019 via LATAM’s centralized channels: e-mail, SMS, LATAM App.

 

Flights canceled

LA3421 BEL-GIG

LA3364 BEL-GIG

LA3420 GIG-BEL

LA3363 GIG-BEL

Protection proposed

LATAM flights via Brasilia (BSB), Fortaleza (FOR) and Sao Paulo (GRU).

Reservations

Protecting LATAM flights are being automatically and centrally incorporated into direct and indirect sale reservations.

 

If protection does not appear in their reservation, passengers may be protected as indicated.

 

Associated ancillaries must be processed as involuntary refund.

When reissuing, in Ticket Endorsements box enter

SKED CHG DUE TO BEL GIG CNLD

Important Note

If a customer is not satisfied with the alternative itinerary proposed, s/he may request a change or refund as per the terms defined in the protection policy of the LATAM Procedures Manual (LPM).