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LATAM TRADE

Neuigkeiten & Warnungen

09/11/2019

CONTINGENCY - Systems crash in Colombia and Bogota (BOG) weather

 

 LATAM COMMERCIAL EXCEPTIONS

Due to:

Systems crash in Colombia and Bogota (BOG) weather

Passengers:

On LATAM flights affected and not affected by itinerary changes

Traveling:

From/to/through Colombia (CO)

Original flight date:

November 9th, 2019

Additional conditions:

N/A

May choose ONE of the following options FREE of penalty according to:


Change of date/flight

rerouting:

Passengers on flights affected

a) For LATAM Tickets issued in any country EXCEPT Brazil:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

 

b) For LATAM tickets issued in Brazil:

- To fly until the ticket validity - SUBJECT TO CABIN (no rate differences apply)

Passengers on flights not affected  

For LATAM tickets issued in any country:

 

- To travel today or up to 15 days after the original travel date – SUBJECT TO CABIN AVAILABILITY (no fare differences apply)

 

- Beyond 15 days - SUBJECT TO FARE DIFFERENCES and ticket validity

Change of origin or destination 

Without penalty only for passengers affected by itinerary changes but subject to fare differences and ticket validity.

In Endorsement box enter:

BOG09NOV19

OSI in reservation:

INVOL CHG DUE TO BOG09NOV19

Passengers who decline to make a change may request a refund according to:

Refund

Without penalty  only for passengers affected and not affected by itinerary changes: 

Applies to all UNUSED coupons of the TKT and EMD.

Enter BOG09NOV19.

 Important:

  • Changes of date/flight/rerouting apply maintaining the same origin/destination
  • Change of origin or destination means flying to/from a city different than the one printed on the original flight coupon
  • Ancillaries associated to the ticket are subject to changes and/or refund depending on the action taken with the ticket.

 

Passengers should be advised to check the status of their flight at latam.com before going to the airport.